Fareportal Continues Travel Innovation with Enhanced Chatbot Experience

NEW YORK, Dec. 1, 2021 /PRNewswire/ — The popularity of chat platforms has transformed the customer relationship management landscape. Chat platforms are now ubiquitous and have made their way into the fabric of everyday life. The demand for chat-based communications tools to support customers has grown, and that trend skyrocketed exponentially during the pandemic – a time when travel companies struggled to address the sharp rise in customer support requests.  

In response, Fareportal, the travel tech company powering online travel agencies CheapOair and One Travel, went to work to enhance its existing chatbot service. The chatbot uses natural language understanding to mimic human conversation and is available 24/7.  Customers can engage with the chatbot to search for flights, request help with their existing booking, and make changes to – or even cancel – their existing bookings quickly and easily. The chatbot can resolve most inquiries and when needed, complex cases that require human intervention are routed to the company’s live agents.

Werner Kunz-Cho, CEO of Fareportal, comments, “The number of travelers needing our assistance keeps growing, so we’ve fast tracked many innovations for CheapOair and OneTravel.  Our commitment to customer service is unwavering, and we are very pleased to offer our customers an easy to use and efficient chatbot solution.”

Due to the success of the chatbot’s end-to-end solution that helps customers through the lifespan of their travel plans, the tool handles 7,000 chats daily, a 12-fold increase from January 2021, with a 55{6d6906d986cb38e604952ede6d65f3d49470e23f1a526661621333fa74363c48} containment rate for chats resolved by the bot and a 95{6d6906d986cb38e604952ede6d65f3d49470e23f1a526661621333fa74363c48} success rate in customers’ intent identification. Further enhancements will be rolled out in the future as the demand for chatbot-based service grows and customer needs evolve.

About CheapOair 
CheapOair is an online travel agency that specializes in providing cheap flights and great last-minute flight deals for travelers worldwide. Consumers can book online, on mobile apps for iOS and Android, by phone or live chat. Part of Fareportal’s family of travel brands, CheapOair bridges the gap between an online travel agency and a traditional agency with travel agents available worldwide to help find great deals on flights to global destinations on over 600 airlines, a million hotels, and 100s of car rental companies. Follow CheapOair on Facebook, Twitter, and Instagram for travel inspiration and helpful travel tips.  

About Fareportal   
Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 600 airlines, a million hotels, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and One Travel, Fareportal enables consumers to book online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international and domestic flight, hotel and other travel and add-on ancillaries.  

SOURCE Fareportal

A Savannah Home Melds Georgian Architecture With ’60s Flair

IN THE MID-1950S, Savannah, Ga., was crumbling. The effects of the Depression had left the city’s buildings in disrepair. And as residents fled to new postwar suburbs, developers began planning to bulldoze many of the deteriorating, expensive-to-maintain grand antebellum homes, as well as the once elegant public squares conceptualized, beginning in 1733, by the city’s founder, James Oglethorpe.

The impending loss radicalized many of the locals, among them an energetic real estate agent, developer and contractor named David Morrison and his wife, Zelda, who became part of a preservation movement that would lay the foundation for what the 2.2-square-mile landmark district would become: a mannerly grid of graciously restored homes, modish restaurants, art galleries and boutique hotels. David, a Savannah native, was at the forefront of the efforts, wrangling bank financing for the Historic Savannah Foundation to rescue dilapidated historic properties. Zelda, who was from South Carolina, and who was a design and interiors enthusiast, supported the fight as well, eventually joining the board of the foundation.

But despite their fervor for Savannah’s original structures, the couple had no interest in buying and restoring a residential property for themselves and their three children. Instead, in 1965, they began designing their own home on a one-acre lot shaded by huge Spanish moss-draped magnolias. “They just always knew they wanted to create this house together, with every aspect considered,” says Lisa Van Dusen, their youngest child, a 66-year-old architect who lives in Washington, D.C. “That collaboration was what they lived for.”

At first, Zelda petitioned for a modern house influenced by the Pop Art colors and shapes of the era. But her husband, an avid sailor who in his younger years had spent hours building elaborate models of celebrated vessels, convinced her that she’d grow tired of its trendiness. A “detail guy,” as Van Dusen calls him, David had been amassing salvaged building materials — 200-year-old windows with wavy surfaces that would catch the morning light, and waxed heart-pine floor boards — in anticipation of the day he would begin his dream home. He was certain they could build a Georgian-style residence with interiors that aligned with his wife’s love for the palette and patterns of the 1960s, one she could transform as the years passed and tastes changed.

Six years after they moved in, however, David died suddenly of a heart attack at age 54, upending plans for how the house would evolve. Instead, it remains almost exactly as it was when it was completed in 1966. The property stands as the couple’s second great preservation gesture — a buoyant celebration of two seemingly incongruous aesthetics and design eras.

AFTER HER HUSBAND’S death, Zelda, who had been a housewife, stepped in to run his businesses. That, along with raising three kids, Lisa and her siblings, Nancy Macaluso and Bill Morrison, rendered her too busy to update the décor. But even after all the children left, the place remained largely untouched, and stayed that way long after Zelda’s death in 1998 at the age of 75. “Most families would have sold the house a long, long time ago,” says Van Dusen, who, like her siblings, now has grown children of her own, including the Brooklyn-based textile, apparel and home goods designer Ellen Van Dusen, and Henry, the production manager for the multimedia artist Cory Arcangel. “We just couldn’t bring ourselves to do it.” Van Dusen, who owns some commercial properties in Savannah, comes down once a month, and Macaluso, a former textile designer, visits occasionally from New Orleans, but the decision to hold onto the house, Van Dusen concedes, largely reflects how strong its emotional pull remains. “My parents’ personalities,” she says, “are all over the place.”

From the outside, the two-story, 5,000-square-foot Savannah gray brick structure is stately and, with the exception of one wing, symmetrical. The front door is a replica of that of the 1770s Hammond-Harwood House in Annapolis, Md., itself among the best examples of extant Anglo-Palladian architecture, which David Morrison had seen while training to be a Navy officer during World War II. (Its chief architect, William Buckland, based the design on an etching by the Italian Renaissance architect Andrea Palladio.) There are twin chimneys at either end, and the entrance is flanked by a pair of electric lanterns atop eight-foot beige poles. The roof was designed in a foreshortened pattern that David labored over — all the shingles seem the same size when viewed from the circular driveway, itself made of salvaged 18th-century Belgian blocks once used as ballast for clipper ships.

But behind the front door, the centuries collide. The interiors are pure Zelda, a riot of pattern on pattern, with antiques and midcentury furnishings exuberantly combined. The breakfast room, with its lapis wrought-iron chairs sunk into the Greek sheepskin rug and a bay window rimmed with hand-painted Mexican tiles in shades of azure and midnight, is bracketed by tall cabinets stacked with antique crystal and modern tableware. In the living room, above the marigold silk jacquard-upholstered Sheridan sofa near a Chippendale Cockpen chair, hangs a full-length oil portrait, in the style of John Singer Sargent, of Lisa as a teenager in a peacoat with her basset hound, Alfred; the room’s rug — a geometric fantasia in peach, blue-green and lavender, equal parts Pop Art and Art Deco — was designed by Zelda herself, who drew it with Crayolas before having it custom made in Portugal. Upstairs, the children’s former rooms and their mother’s office are awash in hot pink, lime green and tangerine.

“We’re going to need to sell this place,” says Van Dusen resignedly. “It just doesn’t make sense to own it from afar.” But there are consolations, she reminds herself: Her parents’ joyful willingness to take aesthetic chances, to create an off-kilter monument as eccentric as it is warm, ended up influencing generations of their offspring. Her daughter, Ellen, was inspired by a crisp black-and-brown Clarence House fabric that Zelda once used to reupholster a sofa in the sunroom. In the young designer’s interpretation, for a textile in one of her recent collections, the colors are similar, but the lines are blurrier, soft around the edges — like a memory.

Photo assistant: Ross Ladenberger

Green Landscaping Group continues to grow in Norway through acquisition of landscaping company Hermansen Maskin AS

2 December 2021, 08:00 CET

Green Landscaping Group AB (publ) has acquired Hermansen Maskin AS with a turnover of approximately NOK 75 million. The acquisition further strengthens our market position in Norway as we add another quality company to the group.

The acquisition of Hermansen Maskin AS is Green Landscaping Group’s 9th acquisition in Norway. The company is well known in its market for high quality as well as recurring and satisfied customers.

Hermansen Maskin is an entrepreneurial company founded in 2006 by Arild Hermansen. The company currently has sales of approximately NOK 75 million, good profitability and provides services within landscaping and maintenance. The company is established in Sande, southwest of Oslo. Customers are found mainly in the categories of construction companies, land developers and private individuals.

– We are convinced that Hermansen Maskin will complement and strengthen the group of companies that are already part of the group in Norway. The founder of the company, Arild Hermansen, symbolizes the entrepreneurial spirit that we seek, that is with a mind to run professional and successful companies in the outdoor environment industry, says Atle Roll-Matthiesen, Regional Manager Norway, Green Landscaping Group.

– I have for some time followed Green Landscaping Group and the quality Norwegian companies that have joined the group since 2020. The decentralized strategy will enable me and my employees to continue to run and develop our business as independent entrepreneurs. At the same time, we must be part of a larger context with the common goal of offering sustainable solutions in the outdoor environment, says Arild Hermansen, CEO, Hermansen Maskin.

– We are pleased that Hermansen Maskin is now joining the group and wish Arild and his staff a warm welcome to Green Landscaping Group, concludes Atle Roll-Matthiesen.

Green Landscaping Group acquires 100 percent of the shares in Hermansen Maskin AS with immediate access. The acquisition is financed within existing credit facilities and through a non-cash issue of own shares. The Board has therefore, within the scope of the authorization from the Annual General Meeting on 14 May 2021, decided on the issue of 105,923 shares in Green Landscaping Group, aimed at the sellers of Hermansen Maskin AS. This corresponds to a dilution of 0.2{6d6906d986cb38e604952ede6d65f3d49470e23f1a526661621333fa74363c48} of the share capital and votes in the Green Landscaping Group. The total number of shares in Green Landscaping Group after the issue has been 52,583,119 shares. The acquisition is not expected to have a significant effect on the result for 2021.

The previous owner of Hermansen Maskin is now shareholder in Green Landscaping Group (publ).

The information was, through the contact person below, submitted for publication on 2 December 2021 at 08:00 CET.

For more information:

Atle Roll-Matthiesen, Regionchef Norge, Green Landscaping Group AB
+47 909 00 112, atle.roll@glgroup.no

Carl-Fredrik Meijer, CFO & IR, Green Landscaping Group AB
+46 (0)70-108 70 19, carl-redrik.meijer@glgroup.se

Green Landscaping Group AB (publ) is the Nordic leading player in ground maintenance and landscaping of outdoor environments in Sweden. Our business concept is to enhance the customer’s outdoor environment by offering services focused on high customer value, long-term sustainability, and quality. The Company has approximately 1,350 employees and sales amount to approximately SEK 2 billion. The Company’s shares are listed on Nasdaq Stockholm with the ticker GREEN. For more information visit www.glgroup.se.

Hermansen Maskin AS was founded in 2006 and has sales of approximately NOK 75 million and 20 employees. The company provides assignments in land development such as digging, excavation, water and sewerage work, landscaping and winter maintenance. The company is based in Sande in Vestfold and carries out projects in the Sande and Oslo area. For more information www.hermansenmaskin.no

https://news.cision.com/green-landscaping/r/green-landscaping-group-continues-to-grow-in-norway-through-acquisition-of-landscaping-company-herma,c3464337

https://mb.cision.com/Main/16824/3464337/1504515.pdf

https://news.cision.com/green-landscaping/i/signing-hermansen,c2987539

(c) 2021 Cision. All rights reserved., source Press Releases – English

Thompson Savannah features new art installation, curated by local gallerist Susan Laney | Visual Arts | Savannah News, Events, Restaurants, Music

Thompson Savannah is featuring a new art installation with hopes of connecting both locals and tourists to art and culture in the Hostess City. 

The new installation is a part of the Thompson brand’s “Culture Lives Here” campaign. 

The hotel has partnered with local gallerist Susan Laney, owner of Laney Contemporary, to bring 40-50 pieces of work by Atlanta-based Benjamin Jones to its lobby.  

Jones’ featured works include sculptures of rabbits made from multicolor pins and pom poms, a display of hundreds of toy animals from Jones’ childhood, drawings and more. Laney Contemporary says Jones has been creating art for over 25 years that shows his “innermost feelings and insecurities, while touching a familiar place in all of us.”

Matt Graham, General Manager of the Thompson Savannah, says the point of the “Culture Lives Here” campaign is not to feature Savannah-themed art in the hotel’s lobby, but to celebrate work found in local galleries or by local artists that will be attractive to Savannahians. He says when locals enjoy a hotel in town, it creates a better experience for tourists and ultimately benefits the entire community. 

“The best way to make a hotel great for visitors to Savannah is to make it relevant to locals in Savannah,” Graham said. “If we can position this hotel as having some relevance to what we find interesting, whether it’s established or up-and-coming, here, it lends a value to the community that guests feel when they visit.”

“If you come to the bar in the evening as a visitor, and the person to your left or to your right is someone from Savannah, it opens up the experience of visiting Savannah in a different way and connects you a little more to what’s happening in our town than a hotel may normally be able to do,” Graham added. 

Graham says finding art, both established and up-and-coming, to feature in the hotel was a fun task. 

“Savannah punches over its weight culturally,” he said. “I think there’s our history, the influence of SCAD, the people who choose to make this place their home. It’s not difficult to find things to celebrate. There’s a lot of things going on when you just go for a walk around town.”

Ultimately, Thompson Savannah landed on Laney Contemporary to put together the first “Culture Lives Here” installation. 

“Susan graduated from SCAD and has been in town most of the time since then,” Graham said. “I think she has a good eye and she’s a really fantastic person.” 

Laney has also put together a list of local “hot spots” for visitors of the hotel to check out. Graham says he’s excited about the idea of visitors looking at art curated by Laney, then being able to go visit her favorite spots around town, feeling even more connected to the community. 

“I hope they feel that they chose a hotel for their visit to town that allowed them to connect to Savannah in a more meaningful way,” he said. “I hope that they feel the same love and connection to the arts that we all feel here and that they come away with the idea that culture matters in this town. If our hotel can be a small part of that just by celebrating others, then I feel like we’re on the right track.”

Jones’ work will be on display at Thompson Savannah, located at 201 Port St., through January, and then a new installation will go in. 

You can follow Thompson Savannah on Instagram at @thompsonsavannahga and learn more about Laney Contempory at laneycontemporary.com

From Olafur Eliasson to Gerhard Richter: the art show aiming to unite Europe | Art

When it comes to outsized projects with geopolitical undertones, Walter Smerling has form. Between 2015 and 2017, the chairman of the Stiftung für Kunst und Kultur (Foundation for Art and Culture) in Bonn and a German art-world statesman of sorts organised the largest ever exhibitions of Chinese art in Germany and German art in China. And when tensions between western Europe and Russia started rising around the same time, he envisaged a continent-spanning exhibition: “A dialogue,” as he puts it, “about what unites people in Europe. About democracy, about solidarity, about personal and political freedom.”

The result is Diversity United, a traveling group exhibition comprising over 150 artworks by around 100 living artists, from 34 countries, chosen by 10 curators. It is not, mercifully, about Brexit, but it does aim to highlight “the importance of a united Europe during times of political uncertainty”. Smerling says he is on a mission to promote basic liberal values. “How do we work together?” he wanted the show to ask. “What do respect, dignity and freedom mean?”

In 2018, he convened curators from museums and galleries across the continent and together they whittled down a longlist of 300-plus living artists to about 90. And for something funded almost entirely by the private sector, it is an impressive muster. All the textbook Europe-related names feature: from octogenarian luminaries Georg Baselitz, Paula Rego and Sheila Hicks to Sonia Boyce (who will represent Britain at the Venice Biennale in 2022), and Yan Pei-Ming (one of the few contemporary artists whose work sits in the Louvre, following his own Venice appearance in the early 2000s). Moscow-based painter Ekaterina Muromtseva is the youngest, born in 1990.

All-out … Winter Journey (Winterreise), an installation by Anselm Kiefer.
All-out … Winter Journey (Winterreise), an installation by Anselm Kiefer. Photograph: Julia Zaharova/Tretyakov gallery

Gerhard Richter, who at this point in his career really could get away with always saying no, called Smerling up and instantly agreed to take part. He proposed his European Landscapes, a set of 60 uncharacteristically small, gem-like overpainted photographs, that few will know. Anselm Kieffer too went all out, with a piece that no one had seen yet: a full-scale mise-en-scène of 19th-century Romantics (from Madame de Staël to Lord Byron), inscribed, in that immediately recognisable cursive of his, into a painterly, wintery forest.

And Christian Boltanski, who sadly passed away between the printing of the catalogue and the show being installed in Berlin in May, made a new video work entitled Etre à nouveau (“To be again”) Diversity United. Formatted like one of those children’s books where you can mix and match the heads, bodies and tails of creatures, this piece features monochrome headshots of unnamed children from Russia, Germany and France, their foreheads, eyes and mouths constantly shuffling into new facial configurations.

The curatorial team spent hours transcribing telephone conversations with the artists about their work and their relationships to Europe as a place and an idea. Nothing about that is straightforward though, not least what is meant by “Europe”.

The term refers neither to the EU, nor to the Council of Europe. The map in the catalogue excludes Turkey (which has been on said council since 1950, 46 years before Russia was granted membership) yet Turkish-born, Amsterdam-based conceptual artist Ahmet Ögüt makes his mark with an arresting installation composed of protective police shields.

Several of the curators point out that most of the artists here have lived in at least two countries, many in several more, and several weren’t born where they now call home. As Paris-based British curator Simon Baker says of Yan Pei-Ming: “One of China’s greatest artists has been based in Dijon for the last 38 years and has made these incredible paintings about Napoleon. To me, that’s contemporary Europe.”

I saw the first instalment in West Berlin, entering through a discombobulating portal of yellow light courtesy of Icelandic – Danish artist Olafur Eliasson (the second instalment is now open in Moscow). The show is divided into 10 chapters. In the opener – titled Dreams and Democracy – at Lucy and Jorge Orta’s Antarctica World Passport Office, you can acquire citizenship and papers for a fictional community dedicated to combatting climate change and global inequality. My passport is numbered 2188. You can get a mini man too – one of the thousands of plastic models Fernando Sanchez Castillo has made of the one resistant who refused to give the Nazi salute in a crowd of Hitler supporters in 1936. And you can sit with Moldovian film-maker Pavel Brăila’s magnificent Shoes for Europe, from 2002: a documentary about how former USSR trains have to make a stop en route to western Europe because their carriages are fitted for a wider gauge of railroad track. They have to change their shoes.

Mystical Protest (2011) by Slavs and Tatars.
Mystical Protest (2011) by Slavs and Tatars. Photograph: Christoph Wortmann/© Stiftung für Kunst und Kultur, Bonn

Yan’s depiction of Napoleon crowning himself (in masterful, monochrome crimson) anchors the third and most powerful of the chapters. Entitled Memory and Conflict, this grouping includes a Tarkovskyesque video meditation on fear – an endless shot of what looks like an asteroid that ceaselessly flames but never crashes, by Moscow collective Bluesoup. Polish sculptor Alicja Kwade’s rocks on slender structures is a mesmerising moment of heft and disquiet both. And Latvian artist Kristaps Epners offers up a deeply evocative diptych featuring, on the one hand, a silent film about an old man in a leather jacket traversing a cold lake and, on the other, a patchwork travelogue about two young men on a journey into Siberia.

You come out of that (I was moved to tears) only to be greeted by Estonian sculptor Kris Lemsalu’s altogether more rambunctious poetry: a wall-based pincushion of freewheeling, lifesized limbs cast in clay and glazed like a Jackson Pollock, ensconced in this tufted pink eiderdown with a boombox and multicoloured climbing wall grips scattered all about in every which way. It is a dance you can’t hear but you can definitely feel: satisfyingly and gleefully tactile.

The project, like any textbook, is as deeply flawed as the territory it seeks to showcase. For something that literally has “diversity” in the title, the cast is almost all white. Certainly all the curators are. But there is, undeniably, beautiful art everywhere, from some of Europe’s most spellbinding artists. And in that sense this is a show that cannot fail.

What new underpasses, landscaping will look like

The North Split reconstruction project tearing up Indianapolis’ downtown I-65/I-70 interchange is about more than highways.

Part of the $350 million project involves redesigning the streets beneath the new bridges and creating an “urban forest” of landscaping around and between the new slabs of concrete.

The reconstruction of the heavily burdened interchange will reduce its footprint, and the extra space will largely be converted to greenspace and pedestrian-friendly walking areas.

North Split project: Your questions answered

While the interstates are project to open to traffic by Thanksgiving next year, crews will continue to work on the aesthetics into 2023.

The Indiana Department of Transportation and Superior Construction, the company contracted to reconstruct the North Split, have held a series of public meetings throughout the last month with nearby property owners detailing what these new areas will look like. Here’s a preview. 

A general example of how underpasses beneath I-65 and I-70 will be designed when the North Split construction project is finished.

The underpasses

The North Split project will demolish and reconstruct more than 40 existing bridges, including those over 13 downtown streets.

All bridges in the project will incorporate design enhancements to make the underpass more visually appealing and friendlier to pedestrians: wider sidewalks, bridge abutments, signs, lighting and monuments along the bridge entrances.

A general example of how underpasses beneath I-65 and I-70 will be designed when the North Split construction project is finished.

The pavement for sidewalks will have different materials and accent colors to differentiate them from the roadway. Lights will be mounted on the walls under the bridges and on the bridge columns, and bar-style uplighting will illuminate the monuments.

Indiana bridge conditions:See which bridges in your Indiana county are in poor condition

On bridge openings over thoroughfares or neighborhood-connecting streets, referred to in Superior Construction’s design guidelines as “major gateways,” there  will also be landscaping, space available for locally commissioned public art and, depending on the width of the street, space for multiple modes of transportation.

For example, the design beneath the 10th Street bridge includes three driving lanes, two bike lanes and a 13-foot pedestrian sidewalk. 

The design for the 10th Street underpass.

The other major gateways are Central Avenue, College Avenue, Lewis Street/ Monon Trail, New York Street, Michigan Street and Washington Street.

Some work has begun, most significantly with the bridge over St Clair Street, the first completed bridge in the project. St Clair is one of three “minor gateway” bridges — the other two are over Market and Vermont Streets — which will be visually consistent with the major gateways but simpler, and without added room for public art.